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Terms and conditions of use

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By accessing and using https://fenign.com and by purchasing or using any services offered by Fenign LLC, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using this website or purchasing our services.

1. GENERAL INFORMATION

Company: Fenign LLC
Location: Georgia, United States
Contact Email: info@fenign.com
Website: https://fenign.com

Fenign LLC is a creative company that provides marketing, branding, communication, design, photography, video production, events, consulting, audits, and AI-driven solutions.

2. WEBSITE USE

By using this website, you agree to:

  • Provide accurate and up-to-date information when completing forms or purchasing services.
  • Use the website only for lawful purposes.
  • Refrain from copying, reproducing, distributing, or using website content without prior written authorization.

Fenign reserves the right to restrict or terminate access to users who violate these Terms and Conditions.

3. SERVICES AND SCOPE

3.1 Monthly Systems and Individual Services

The scope of each service is described on its corresponding service page or proposal.

  • Monthly Systems are recurring services billed on a monthly basis.
  • Individual Services may be purchased directly or provided through custom quotations.
  • Services advertised as “starting at” require prior evaluation and a formal quotation.

Fenign does not guarantee specific business results, as outcomes depend on numerous external factors, including market conditions, investment levels, consistency, and client decisions.

4. PAYMENTS, BILLING, AND SUBSCRIPTIONS

All prices are expressed in U.S. Dollars (USD).

Payments are processed through secure third-party payment providers. Fenign does not store bank account or credit card information.

Monthly Services

  • Services are billed in recurring monthly cycles.
  • Cancellation requests must be submitted before the next billing cycle begins.
  • No refunds will be issued for monthly service periods that have already started.

Individual Services

  • Payment is required before work begins.
  • Services become non-refundable once the creative, strategic, or production process has started.

5. REFUNDS AND CANCELLATIONS

Fenign does not provide refunds for:

  • Services already in progress.
  • Services partially or fully delivered.
  • Late cancellations.
  • Client change of mind.

In exceptional circumstances, Fenign may evaluate alternative solutions at its sole discretion without any obligation to issue a refund.

6. CLIENT RESPONSIBILITIES

The client agrees to:

  • Provide information, materials, approvals, and feedback within agreed timelines.
  • Respect the revision limits included with each service.
  • Avoid requesting work outside the contracted scope.
  • Maintain clear, respectful, and professional communication.

Delays caused by the client may affect delivery schedules, and Fenign shall not be responsible for such delays.

7. REVISIONS AND DELIVERABLES

  • Included revisions vary by service and are specified in each proposal or service agreement.
  • Revision requests should be submitted in a consolidated manner whenever possible.
  • Additional revisions may incur additional charges.
  • Editable source files are not included unless explicitly stated otherwise.

8. INTELLECTUAL PROPERTY AND USE OF MATERIALS

8.1 Shared Ownership of Deliverables

All materials, files, and deliverables created by Fenign LLC—including but not limited to graphic designs, visual assets, copywriting, videos, photography, strategies, documents, presentations, and digital content—are considered shared intellectual property between:

  • The client who purchases the service.
  • Fenign LLC.
  • The designers, creatives, and contributors involved in the project.

This means:

  • The client has the right to use the deliverables for the agreed-upon business, marketing, and promotional purposes.
  • Fenign retains ownership of its creative processes, methodologies, strategic frameworks, and execution methods.
  • Purchasing a service does not constitute a complete or exclusive transfer of copyright unless expressly stated in a separate written agreement.

8.2 Portfolio and Promotional Use

The client agrees that Fenign LLC may display completed work for:

  • Portfolio presentations.
  • Case studies.
  • Sales presentations.
  • Website and social media content.
  • Marketing and educational purposes.
  • Professional portfolios of participating creatives and designers.

If complete confidentiality is required, the client must request it in writing before the project begins.

8.3 Confidential Information

Fenign agrees not to disclose confidential client information, including but not limited to:

  • Budgets and advertising spend.
  • Financial information.
  • Payment information.
  • Passwords or access credentials.
  • Private business information.

Authorization to display project work does not include permission to disclose confidential or financial information.

8.4 Client Restrictions

The client may not:

  • Resell Fenign deliverables as standalone products.
  • Claim exclusive authorship of materials created by Fenign.
  • Use deliverables for unlawful purposes.

9. USE OF DATA FOR MARKETING PURPOSES

By submitting forms, scheduling calls, or purchasing services, users consent to receiving:

  • Informational communications.
  • Service-related communications.
  • Marketing emails regarding Fenign services.
  • Remarketing communications.
  • Internal marketing analysis and performance tracking.

Users may request data deletion at any time by contacting:

📧 info@fenign.com

10. LIMITATION OF LIABILITY

Fenign shall not be liable for:

  • Failure to achieve specific business results.
  • Client decisions based on recommendations.
  • Technical failures of third-party platforms.
  • Indirect, incidental, or consequential damages.
  • Loss of revenue, profits, or business opportunities.

Fenign provides strategic, creative, and execution services but does not guarantee specific outcomes.

11. MODIFICATIONS

Fenign reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on this page.

12. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Georgia, United States.

Any disputes arising from these Terms shall be resolved within the appropriate courts of the State of Georgia.

13. CONTACT

If you have any questions regarding these Terms and Conditions, please contact us at:

📧 info@fenign.com

Last Updated: June 20, 2026